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At Cloud Catering Manager, we are committed to protecting the privacy and security of our users, including catering professionals, business owners, and event organizers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or any of our catering management software solutions, including cloud catering software, online catering scheduling tools, and event catering software.
By accessing Cloud Catering Manager or using our catering business solutions, you agree to the terms outlined in this Privacy Policy. Please review this document carefully and contact us if you have any questions or concerns about how your information is handled.
Information We Collect
To provide the best possible experience with our catering management software, we collect various types of information, both directly and automatically.
1. Information You Provide
Account Registration: When you create an account or subscribe to our cloud catering software, we collect details such as your name, company name, business address, email, phone number, and billing information.
Service Use: If you use features such as catering order management or online catering scheduling, we may request details about your catering events, client names, event locations, and menus.
Communication: When you contact our support or submit inquiries, we collect the information provided in your communications to respond effectively.
Feedback & Surveys: If you complete feedback forms or participate in surveys about our catering business solutions, we collect your responses to improve our services.
2. Information Collected Automatically
Usage Data: We automatically gather data about your interactions with our site and software, such as IP address, browser type, device information, referring URLs, pages visited, and time spent using features like event catering software or online catering scheduling.
Cookies & Tracking Technologies: We use cookies and similar tools to remember your preferences, analyze website usage, and enhance your experience with our cloud catering software. For details, refer to our Cookie Policy.
How We Use Your Information
Your data is essential for us to deliver and improve our catering management software and services. Here is how we use it:
Account Management: To register and maintain your account, including access to features such as catering order management and customizable event planning tools.
Service Delivery: To provide requested services, including online catering scheduling, menu management, reporting, and client communications.
Customer Support: To respond to your questions, solve issues, and ensure smooth use of our cloud catering software.
Product Improvement: To analyze usage data and feedback so we can enhance our catering business solutions, fix bugs, and develop new features.
Security & Compliance: To protect user data, detect and prevent fraudulent activity, and comply with legal obligations.
Marketing & Communication: To send you updates, news, and special offers about event catering software and related solutions—if you choose to receive such communications. You can opt out at any time.
Information Sharing and Disclosure
Cloud Catering Manager values your trust and does not sell your personal data. We only share your information in these circumstances:
With Service Providers: We may use third-party vendors (such as payment processors, hosting services, or analytics providers) to help us deliver our catering management software. These providers have access to information only as necessary to perform their functions and must protect your data.
Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the safety and rights of our users or the public.
Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, user information may be transferred as part of the transaction. You will be notified of any changes in data ownership or new uses of your information.
With Your Consent: If you request or authorize us to share your information for specific purposes (for example, integrating with a third-party event management tool), we will do so only with your explicit approval.
Data Storage and Security
We take security seriously and use robust measures to protect your information:
Encryption: Sensitive data, such as passwords and payment details, are encrypted both in transit and at rest.
Access Controls: Only authorized staff have access to user data, and we use multi-factor authentication and secure passwords.
Regular Audits: Our cloud catering software infrastructure is routinely tested for vulnerabilities.
Data Centers: All information is stored on secure servers with backup and disaster recovery procedures in place.
Despite our efforts, no internet transmission or data storage method can be 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect any unauthorized activity on your account.
Your Choices and Rights
You have important rights and choices regarding your personal information:
Access & Correction: You can view and update your account information anytime by logging in to your profile.
Data Deletion: You may request that we delete your account and personal data, subject to certain legal or contractual obligations.
Marketing Preferences: You can opt out of promotional communications using the unsubscribe link in emails or by contacting our support team.
Cookie Settings: Adjust your browser settings or use our website controls to manage cookies and tracking technologies.
To exercise your rights or make a privacy-related request, please contact us using the information at the end of this policy.